Last week on an IACP Check-In call Pauline Tesler suggested that we should not call what we are doing on Zoom as Collaborative. Her concern seemed to be over the inability to assess the clients via Zoom. Interestingly she admitted that she had not yet had a Zoom Collaborative case.
Pauline warned us that she was going to say something controversial.
I now have three matters that have started since we moved to Zoom. I have two matters that are now concluding on Zoom. While it is definitely more difficult to assess and monitor the clients, it works. In one of our cases, the couple sat next to each other sharing the same computer. In another, we had to use the breakout rooms because the parties couldn’t keep under control. While we were able to successfully continue the meeting, I’m not sure we would have been able to continue in person.
We are moving into a new way of life. We must find ways to continue providing our critical services to the public. I would love to hear other’s experiences utilizing Zoom for Collaborative matters.